I wonder if anyone could help? I recently purchased a second hand Galaxy S7 Edge. It appears the person I bought it off has had the phone network unlocked by a third party and not through his network provider. Since that the phone is suffering from a number of minor but annoying issues.
1) At start up the phone will notify at least twice that Loggingservice has stopped.
2) KNOX will display a message every 5 minutes "Unauthorised actions have been detected, please restart your device" and restarting the device does not help.
3) When attempting to install software updates OTA, it goes through the entire process and when the phone reboots at the end and after android has started up a notification will pop up saying "Unable to install software update, please contact service center."
I have had a browse and the phone appears not to be rooted, software is official and knox counter shows 0 (0X000000)
Does anybody know if there is a way to undo all of this? Even if it re locks the phone, at least I will be able to sell it on in proper working condition and get one that is properly compatible.
Thanks
1) At start up the phone will notify at least twice that Loggingservice has stopped.
2) KNOX will display a message every 5 minutes "Unauthorised actions have been detected, please restart your device" and restarting the device does not help.
3) When attempting to install software updates OTA, it goes through the entire process and when the phone reboots at the end and after android has started up a notification will pop up saying "Unable to install software update, please contact service center."
I have had a browse and the phone appears not to be rooted, software is official and knox counter shows 0 (0X000000)
Does anybody know if there is a way to undo all of this? Even if it re locks the phone, at least I will be able to sell it on in proper working condition and get one that is properly compatible.
Thanks
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